Words of Wisdom from Howard Schultz

Howard Schultz has done an amazing job of turning Starbucks around in the past few years since returning to the helm as CEO (the stock has risen from a low of $7.83 in late 2008 (the year of his return) to a ).  He chronicles that turnaround story in his recent book . 

In case you don't have time to read the book, the best part that captures the lessons he learned is summarized in this paragraph towards the end of the book:

"Grow with discipline. Balance intuition with rigor. Innovate around the core. Don't embrace the status quo. Find new ways to see. Never expect a silver bullet. Get your hands dirty. Listen with empathy and overcommunicate with transparency. Tell your story, refusing to let others define you. Use authentic experiences to inspire. Stick to your values, they are your foundation. Hold people accountable but give them the tools to succeed. Make the tough choices; it's how you execute that counts. Be decisive in times of crisis. Be nimble. Find truth in trials and lessons in mistakes. Be responsible for what you see, hear, and do. Believe."

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