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If you are a techie and have been trying to figure out how you can work from home and control your own schedule, look no further than MinuteFix.  Or perhaps you are a frustrated computer user and just need easy and simple tech support.  The answer is the same, look no further than MinuteFix.  The news story below introduces this creative new startup that is harnessing the availability of tech workers in a virtual, work-from-home mode.

Tech support is about to get a lot more simple and affordable with the launch of MinuteFix, a new community-based tech support service. Powered by a rapidly expanding, global community of computer support experts, the company offers computer users round the clock, live phone support for any computer-related question or problem on a flexible, per-minute rate of $0.99 per minute. As a guarantee for the quality of the service, if the question or problem is not resolved, the session is free. The community-based service is based on a model similar to other successful community services such as Wikipedia and eBay.

"Our vision is simple: We wanted to create a community of seasoned computer technicians to help computer users get instant help for any technology problem" says CEO and Founder Diego Orjuela. "We have experts available 24 hours a day, 7 days a week ready to help – no matter what the question or problem might be."

To introduce the service, the company, currently in its beta stage, is offering users 5 free minutes of tech support.

With the new service, reaching a live technician over the internet and receiving remote support will be easier and faster than ever. The service offers customers support for all versions of Windows including Vista. Antivirus and security support are also popular among consumers.

Eric Pine, an early user from Seattle, Washington finds getting quick access to computer support, an easy way to alleviate computer-induced headaches. "In a minute or two, I can get any computer problem solved, and my computer headaches go away. And," he says, "for $0.99 per minute, it seems completely worth it to me."

The service is powered by a community of certified technicians who are screened and tested after registering with the service. Many are certified by Microsoft and the Help Desk Institute. Working from home, and based throughout the United States, technicians can log on and help users with their problems earning a share of the $0.99, on a scale, based on customers' feedback. Technicians in Delaware are encouraged to join.

Many of the MinuteFix Certified Technicians have previously worked at support centers for companies like Dell, Microsoft and GeekSquad. "The fact that the technicians belong to a close-knit community of like-minded professionals and can grow to their own potential while being able to work from home makes it very compelling." says Drew Odom, Community Manager for MinuteFix. Hundreds have already registered for the service.

The company, based in San Jose, California, is offering 5 free minutes of tech support during its beta period. The company was launched in April of 2008.

About MinuteFix

MinuteFix is a service that provides fast, instant tech help, over the phone, for $0.99 per minute. Customers can get help for any computer problem or question 24 hours a day. Powered by a global community of experts, MinuteFix offers support for Windows computers, with a guarantee that the question or problem is solved, or the session is free. The service can be found at www.minutefix.com.

By: Diego Orjuela

Source: Delaware Online