Mastering the Sales Pipeline for Maximum Sales Success

I recently received an email from a couple of young entrepreneurs that I am mentoring that were a bit downcast.  They had given their best pitch to a prospective client, but it fell flat and they did not get the business.

Here are a few tips that I shared with them on how to think of the sales process as a pipeline (for more on this, see the of our and see this blog post explaining the process in more detail):

  • As in any pipeline, the more you dump into the opening of the funnel, the more will come out the other end, but you will have friction, velocity and flow rate issues
  • Sales is a bit of a numbers game and just like Babe Ruth, you will have a lot of strike-outs, but you've got to keep swinging for the fences, knowing that the big win is just around the corner
  • Be sure to qualify a Suspect completely prior to investing the time to pitch them, since they may just be using you to get information or to get a competitive quote.  Qualify them by asking questions such as:
    • Do you already have a provider relationship?
    • Do you already have a plan for ____________? (for whatever requires the type of offering you sell)
    • Have you already decided to move forward with __________?
    • Has your budget for this project already been approved?
    • Who will be the decision maker for approving this project?
    • Do you have a timeline or deadline for getting started on the project?
    • What are your overall goals for this project? (growth, cost cutting, new product launch, etc.)
  • Track each meeting and proposal and measure the progress of your pipeline at every stage
  • In the early days of launchign your company and selling, think of a failed sales call or proposal as learning or R&D; with each additional sales call, you will learn more and be able to refine your pitch
  • Listen carefully and watch for non-verbal feedback
  • Don't be disheartened, but just keep on pitching (babies fall down thousands of times learning to walk, we need to exhibit the same level of perseverance to get a company off the ground)

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