News

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Why Computers Don’t Matter Anymore

When it comes to IT, value always seems to migrate from hardware to software and finally, to services. If you have an IT business, make sure you don't get left behind...
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Why E-Commerce Is Flourishing

Even in the grip of a deep recession, internet businesses continue to do well...
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The Four Phases of Design Thinking

I like this construct - it is useful for product design as well as for problem solving...
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Win the Sale by Winning Your Customer's Heart

The importance of courting the customer...
via http://web.hbr.org/email/archive/managementtip.php

Straight Talk About Word-Of-Mouth Marketing

A good article on the importance of tapping customer referrals...
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The Fab Five

Another resource available with some of the Venture Academy content...
via http://www.franklinsprings.com/news/

Market researcher taps social media for survey results

This looks like a wonderful new market survey concept to help entrepreneurs get a feel for the market quickly and inexpensively...but still, there is no substitute for talking to customer prospects directly
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How Social Media Drives New Business: Six Case Studies

Excellent profiles of how some companies are successfully using social media successfully...
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A hierarchy of failure worth following

A good reminder of expecting failure and failing in the the right way in order to succeed...
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Entrepreneur: You’re No Steve Jobs, So Look Before You Leap

Required reading for entrepreneurs on the point of understanding your customer, especially if you are developing an innovative product...
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